productivity tips for small business owners in 2025

Small Business Marketing Consultant has teamed up with Sarah Hale, an operations consultant with over 20 years’ experience, to share five game-changing productivity tips for small business owners in 2025.

“Poor productivity in small enterprises is a significant factor in the nation’s economic problems” reports The Times, in an article on February 20th, 2024. The article, discussing the challenges faced by small businesses in the UK, was written following a study conducted by Goldman Sachs and the Enterprise Research Centre.

As the business landscape continues to evolve at a rapid pace, small business owners and entrepreneurs are constantly seeking ways to boost their productivity and stay ahead of the curve. These productivity tips are designed to empower SME owners to maximise their potential and drive business growth in 2025.

Productivity tips for small businesses

Productivity Tip 1: Harness The Power Of Technology.

Adopting the right tech tools can make or break a small business. From business automation software, project management tools to team collaboration platforms the right technology can streamline operations and free up valuable time.

Working as a small business marketing consultant I rely on digital tools for productivity. As a passionate supporter of small businesses and of how tech tools can enhance business processes, I have led webinars for small business platform Enterprise Nation to motivate their community of entrepreneurs and owners to start exploring them. It’s always exciting to see small business owners finally embrace technology and move from fearing the unknown to understanding how they can revolutionise their business performance. My piece of advice would be to do a little bit of research to find out which tool might be best for your business to start with first – and then just start with one. Don’t succumb to analysis paralysis and spend months going down internet rabbit holes, feeling overwhelmed by the number of different options. Task yourself with just one problem to fix, or one avenue to go down, find a tool that helps with that objective (ideally one that offers a free trial) and then just try it out. In my opinion, technology tools such as Chat GPT (content creation) and Canva (graphic design) are free marketing tools that all SMEs should explore.

If you’re a consultant, or a company managing client time, you might benefit from replacing that excel spreadsheet with one of the available time-tracking tools for time management. If you’re a small business with a larger team, looking at effective communication tools to help with task prioritization techniques or delegation techniques would be worth your while. I encourage you to discover productivity apps like Slack or Trello that help with business efficiency, employee productivity and remote work productivity.

Productivity Tip 2: Leverage Free Analytics Tools.

Understanding your business’s online performance is crucial in the digital age.

Google offers a host of free tools, including Google Analytics and Google Search Console, that are critical for website performance analysis. I see lots of small business owners making costly mistakes because they are simply not looking at the data.

If you don’t know what is driving the most valuable traffic to your website, how do you know what to spend your marketing budget on?

Small Business Marketing Consultant Catherine McManus

Productivity Tip 3: Break Down Barriers Between Systems.

As businesses use more and more specific tech tools, strategic-thinking business owners are ensuring that data can move across all their systems. Sarah Hale, who has worked across small to global firms says:

“When adding new systems to your business operations, being able to integrate them is critical. This minimises the cost of human intervention and the risk of conflicting data, whilst optimising the customer experience.”

Additionally there can be significant cost, both in terms of administration hours, bad decisions made on incorrect data or missed opportunities. Sarah says “One of my clients had their job management divided across 2 systems and multiple excel spreadsheets. They spent significant time keeping these reconciled, and could not be flexible with customer appointments as a result. By getting them to put the job management task into a single system, they can now be more flexible and time saved is spent on revenue earning activities. So when deciding upon any new system, walk through the process it is involved with end to end; thinking about the customer and user experiences, and the data flows.”

 

Productivity Tip 4: Master The Art Of Outsourcing To Focus On Revenue Generating Activities.

As businesses grow, so do their demands. Savvy entrepreneurs are learning to delegate non-core tasks to freelancers or virtual professionals, allowing them to focus on high-value activities that drive growth.

It’s tempting to do it all yourself, when you’re a small business owner but that sometimes means jobs are done badly or inefficiently. As a small business marketing consultant, I’ve seen a lot of poor websites in my time, either done by owners themselves or on the cheap. This can have negative repercussions on sales if it impacts on trust or brand appeal in the eyes of the customer.

Furthermore, the idea that “build and they shall come” – or “If you build it, they will come” which is what Kevin Costner said in Field of Dreams – is misleading. Marketing work should include marketing strategy, powerful concept development and branding…before entrepreneurs focus on brand launches and websites. Whilst you work on creating a website, you also need to consider compelling photos and words and why search engine optimisation is important. Only then, when most of your ducks are in a row, should you drive awareness of your brand and push traffic to your website through other marketing activities such as social media marketing or digital advertising.

Sarah Hale Operations Consultant

Productivity Tip 5: Keep It Simple.

According to a recent Harvard Business Review study, 85% of respondents felt internal complexity was hurting their organisation’s performance. Growth drives the need for additional processes, controls and reporting. A continual, holistic approach to growth and its impact on the organisation is a must for forward thinking companies stresses Sarah Hale. Sarah, who used to work for global giant Ernst & Young, continues “It’s easy to tweak existing processes to such an extent that they become too complex and unmanageable. On a regular basis, I recommend business leaders take a step back to evaluate their processes and eliminate any complexity to encourage business process improvement. Although this can be done with internal staff only, having an external person to facilitate this and to provide a new set of eyes is well worth considering.”

These productivity tips are designed to help small business owners and entrepreneurs navigate the challenges of an ever-evolving business landscape. By implementing these strategies, SMEs can optimise their operations, boost efficiency, and pave the way for sustainable growth in 2025 and beyond.

For more information on these productivity tips or to schedule a free consultation with myself (Catherine McManus, Small Business Marketing Consultant) or Sarah Hale, please see the details below.

Catherine McManus, please contact:

Small Business Marketing Consultant
Email: info@smallbusinessmarketingconsultant.co.uk
Phone: 07448 720859

Sarah Hale, please contact:

Chief Fixer, GSD Consultancy Ltd
Email: sarah@gsdconsultancy.co.uk
Phone: 07765 558885